Tuesday, 23 October 2012

Top 3 challenges facing CSP's #TTCEM


Mr Justin van der Lande of Analysys Mason will be joining a panel at the forthcoming Total Telecom Customer Experience Summit examining How to use data and analytics and big data to maximum effect.

In a recent interview he talked about challenges facing communication service providers, flagging that they were all data related. You can watch this interview here:



Joining Justin on the panel will be:

  • Mr Anshuman Verma, Senior Director for Customer Value Management, Du
  • Mr Niclas Melin, Marketing Director OSS and BSS, Ericsson
  • Mr Vinod Vasudevan, CEO, Flytxt
  • Ms HaeJung Park, Senior Vice President, Head of Marketing, Business Unit, KT
  • Ms Mary Clark, Senior Vice President of Roaming, Syniverse

To here the views and take part in the discussion come along to the Customer Experience Summit in London on the 14 November, or for more insight, DOWNLOAD our eBook CEM, what is it exactly?

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