10 ICT companies that are the choice of the user #WCA14 #TTFest

Every year Total Telecom partners with Ocean82 to conduct research amongst enterprise users of telecoms into the service providers who they rate most highly; the company most highly rated takes the coveted Users' Choice Award at the World Communication Awards. The result is determined through an assessment of the survey responses resulting in a customer satisfaction index (CSI) - the company ranked most highly wins.

The 10 most highly rated have now been revealed, one of which will be named this years' Users' Choice on the 2 December 2014.

The top 10, in alphabetical order are:

• Atos Origin
• BT
• KDDI Global
• NTT Com
• Orange Business Services
• PCCW Global
• SingTel
• Telmex
• T-Systems
• Verizon 

This year, for the first time Total Telecom is delighted to be able to offer greater insight into what drives outstanding performance at a roundtable discussion chaired by Ocean82 CEO, Janet Watkin, on day two of the Total Telecom Festival, 3 December 2014. 

This session forms part of a unique day, immediately after the World Communication Awards where we will explore what makes a great telco. This will take the format of discussion panels and interactive roundtables and so is unmissable for anyone wanting to ensure their company stands out in a sea of competitors, and of course to ensure they are best placed to win WCA trophies in the future.

To find out more about attending the Total Telecom Festival, visit www.totaltele.com/festival