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10 ICT companies that are the choice of the user #WCA14 #TTFest

Every year Total Telecom partners with Ocean82 to conduct research amongst enterprise users of telecoms into the service providers who they rate most highly; the company most highly rated takes the coveted Users' Choice Award at the World Communication Awards. The result is determined through an assessment of the survey responses resulting in a customer satisfaction index (CSI) - the company ranked most highly wins.

The 10 most highly rated have now been revealed, one of which will be named this years' Users' Choice on the 2 December 2014.

The top 10, in alphabetical order are:

  • Atos Origin
  • BT
  • KDDI Global
  • NTT Com
  • Orange Business Services
  • PCCW Global
  • SingTel
  • Telmex
  • T-Systems
  • Verizon 
This year, for the first time Total Telecom is delighted to be able to offer greater insight into what drives outstanding performance at a roundtable discussion chaired by Ocean82 CEO, Janet Watkin, on day two of the Total Telecom Festival, 3 December 2014. 

This session forms part of a unique day, immediately after the World Communication Awards where we will explore what makes a great telco. This will take the format of discussion panels and interactive roundtables and so is unmissable for anyone wanting to ensure their company stands out in a sea of competitors, and of course to ensure they are best placed to win WCA trophies in the future.

To find out more about attending the Total Telecom Festival, visit 

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