Tuesday, 31 July 2012

Disruptive Notes: M-Commerce

Infographic from BigCommerce
There's a nice infographic from online commerce provider, BigCommerce. It poses the question of whether M-Commerce will overtake E-Commerce and whilst most people in the telco space probably think they know the answer to this, the stats included are nicely presented.

It's also ties in nicely to our theme of Disruption for Total Telecom World - changing the way people shop is both a challenge and an opportunity for the telecom operator and is certainly going to impact the future of communications as we know it today.

There's also a major issue surround the customer experience, so come and ask us about our Customer Experience Summit - day 2 of Total Telecom World.


No comments: