Total Telecom | news | RSS Feed

Who will be the Users' Choice?

In 2011 SingTel were the telecom operator receiving the highest ranking in the Customer Satisfaction Index that determines the Users' Choice award, but now we are out to discover who will be victorious in 2012.

The Users' Choice award at the annual World Communication Awards is unique, being determined based on the assessment of a survey of multi-national enterprise users of telecom services. The survey is carried out annually in conjunction with Ocean82 who developed the methodology, and considers the responses of more than 1,000 multinational businesses and enterprises in more than 30 countries.

Currently the survey covers 24 international telecom operators, ranging from AT&T to Verizon Business, but we keep the door open to additional players who can gather 30 or more responses from their customers. If you would like to know more about participating, contact 

Vote for the Users' Choice   
The winner of the 2012 Users' Choice award will be revealed at the 14th annual World Communication Awards on the 13 November in London.

The survey link for enterprises to complete the survey is or for more information on the World Communication Awards, visit the website

The World Communication Awards are organised by Total Telecom

Share this using the hashtag: #WCAUsersChoice
Post a Comment