The 10 ICT companies delivering the greatest user satisfaction #WCA14

The Users' Choice award at the World Communication Awards is all about delivering outstanding levels of satisfaction to the user.

The top ten are determined through research conducted by Ocean82 and Total Telecom [METHODOLOGY] with the winner being named at the gala dinner on the 2 December 2014.

The top ten this year are:

Atos

BT

KDDI Global

NTT Com

Orange Business Services

PCCW Global

SingTel

Telmex

T-Systems

Verizon

Considering that the winners for the last 5 years have all been traditional telco's, it's interesting to note that for the first time this year we have a finalist in Atos who isn't a telco. There again, it's entirely in line with the corporate ambition of the company that on acquiring Siemens IT Solutions and Services in 2011 said “Today is a momentous day for our company as we embark on the next chapter in our history to become a top 10 global IT services provider" (Thierry Breton, CEO, Atos) - it looks like they've made that happen!

So who were the previous winners? Well, one of them, no longer exists, Global Crossing now being part of Level3.

2009 >> Global Crossing

2010 >> Verizon

2011 >> SingTel

2012 >> Orange Business Services

2013 >> NTT Com

Who will triumph in 2014, find out on the 2 December...

If you want to find out more about becoming or choosing an outstanding ICT company, Ocean82 CEO, Janet Watkin, will be running a session at this years Total Telecom Festival - come along and join the debate.

And the winner is Total Telecom

Total Telecom was yesterday named Digital Brand of the Year at the PPA Independent Publisher Awards in London. This is effectively the third year running that we have won this prestigious award (Online Brand of the Year 2009, Digital Brand of the Year 2010 and 2011) and reflects the ongoing strength of the Total Telecom publishing portfolio, and in particular our efforts to serve our market in multiple digital formats, including online news, digital analysis, and video.

Nick Carter - Sales Director, and Brain Dolby, Total TeleVision,
with Total Telecoms trophies

In addition, Total Telecom was Highly Commended in the category of Media Brand of the Year, recognising the way we have extended our portfolio into a range of events, conferences and briefings.

Our most recent event, also yesterday, was the Breakfast with Total Telecom briefing on Next Generation Cloud Services, which saw a range of participants join sponsors HP for informative presentations and lively discussions. You can download supporting documents from HP here.